01
Shared inbox for support teams

Every customer email, one shared inbox

Support scattered across personal inboxes. Replies slipping through the cracks. Relay brings every conversation into one shared space where your team can see everything.

Relay shared inbox interface showing conversations being assigned to team members
New message
Customer support request
Task assigned
To Sarah Chen

Trusted by support teams at

TechFlow
Support
Zenith
Clarity
Pivot

Built for teams that
actually communicate

Four powerful features that keep your support team aligned and responsive.

Nothing falls through the cracks

Assign conversations to the right person automatically. No more wondering who's handling what. See in real-time who's on what.

Answer once, reuse forever

Saved replies for the questions you get daily. Send consistent, quality responses in seconds. Learn from every interaction.

Know who's on what

Real-time visibility into who's handling each conversation. No status updates needed. No more "did you see my email?"

One inbox, whole team

Everyone sees the same thread. No more forwarding with @ mentions. Full conversation history, always in one place.

See what's working

Track response times, resolved conversations, and team workload at a glance. Spot bottlenecks before customers do. No spreadsheets, no manual tracking.

Simple,
transparent pricing

No surprise fees. No long-term contracts. Scale as you grow.

Starter

Perfect for small teams just getting started

$19
per team member / month
Shared inbox for up to 5 team members
50 saved replies
Email support
Most Popular

Team

For growing support teams

$49
per team member / month
Shared inbox for up to 20 team members
Unlimited saved replies
Priority support
Advanced analytics

Business

For large organizations

$99
per team member / month
Unlimited team members
Unlimited saved replies
24/7 dedicated support
Custom integrations
SLA guarantee

Fair pricing – you only pay for active team members. All plans include a 14-day free trial.

Frequently asked
questions

Ready to stop chasing
scattered inboxes?

Join support teams saving hours every week with a shared inbox that actually works.

No credit card required. 14-day free trial for all plans.